For your convenience, we offer Online Bill Payment! You can pay your bill online from the comfort of your home 24 hours a day, 7 days a week!
Click below to Accept the Terms & Conditions to pay your bill online now!
We accept Visa, MasterCard, and Discover.
NO PAYMENTS WILL BE ACCEPTED ONLINE FOR SERVICE THAT HAS BEEN DISCONNECTED FOR NON PAYMENT. PLEASE CONTACT OUR OFFICE at 256-233-6444 TO MAKE CREDIT CARD PAYMENT OVER THE PHONE SO THAT SERVICE CAN BE RESTORED QUICKLY. ONLINE PAYMENTS ARE POSTED THE NEXT BUSINESS DAY.
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If you suddenly find yourself without water or with a significant decrease in water pressure, the following are a few suggestions to follow which will help determine what the problem may be:
Monday thru Friday 8 am to 4:30 pm - 256-233-6445 ext. 120
After Hours/Weekends/Holidays - 256-230-9228
- Check with people in your area (neighbors, etc.) and find out if they are experiencing the same problem.
- If no one else is having a problem, go out to your water meter to see if anything on that meter is moving. If the needle or small triangle is moving, this will indicate you have a leak on your line and you will need to repair the line or contact a plumber.
- If others are experiencing the same problem, contact our office to report the outage/reduction in pressure at the numbers listed below
When reporting an outage please give the LCWSA representative your name, address, and telephone number. The more accurate the information we have, the quicker we can restore your water service.
LCWSA Customer Service
520 S Jefferson St.
PO Box 110
Athens, AL 35611
LCWSA Operations Building
17218 Hwy 72 West
Athens, AL 35612
Under Alabama state law, excavators must give utility companies a MINIMUM of 48 hours notice before starting to dig. LCWSA is a member of Alabama 811. If you are needing locates, please click on the Alabama 811 logo below or call Alabama 811 by dialing 811.